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For account queries, test access issues, or general support, email us and we'll get back to you within 24 hours.

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Quick Answers

Frequently Asked Questions

How do I access purchased test series?

After payment, the test series appears under My Dashboard → My Tests. If you don't see it within 10 minutes, email us with your payment reference.

Can I attempt a test on mobile?

Yes, MockOrbit is fully responsive. We recommend using Chrome or Safari on mobile for the best test-taking experience.

How do I register my institute?

Visit For Institutes, fill in your organisation details, and our team will review and activate your account within 48 hours.

Is my payment information secure?

Yes. Payments are processed through Razorpay, which is PCI-DSS compliant. MockOrbit never stores your card details.